Introduction
At Hynade® Plasma Cutter, Welder (“Hynade,” “we,” “us,” or “our“), we respect the privacy of our users (“you” or “your“). This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website hynadewelder.shop (the “Site“) or purchase our products and services.
Please take a moment to familiarize yourself with our privacy practices. By visiting the Site, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site constitutes your consent to the data practices described in this Privacy Policy.
What Information Do We Collect?
Information You Provide To Us
We collect information you provide to us directly when you use the Site. For example:
- Account registration: We collect information when you register for an account, including your name, email address, phone number, login credentials (username and password), and any other information you provide.
- Orders and payments: We collect information when you place an order, including your name, billing address, shipping address, phone number, email address, payment method, order details, and other order-related information.
- Surveys: We may collect information when you participate in customer satisfaction surveys, sweepstakes, contests or promotions.
- Communications: If you contact us directly, we may collect information such as your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
Information Collected Automatically
We may automatically collect certain types of information when you use our Site:
- Cookies and other tracking technologies: We may collect information using cookies, web beacons, pixels, and other technologies. This may include your IP address, browser type, operating system, referring URLs, activity on our Site, and other information about how you interact with our Site.
- Usage data: We collect data about your interactions with the Site, including pages visited, links clicked, files downloaded, and other actions you take on the Site.
- Device data: We may collect data about the device you use to access the Site, including device model, operating system, device identifiers, and other data.
- Location data: With your consent, we may collect data about the precise location of your device.
- Third-party analytics: We use third-party analytics tools like Google Analytics to help us measure traffic and usage trends. These tools collect information sent by your browser or device, including cookie data.
How Do We Use Your Information?
We use your personal information to:
- Provide, maintain, improve, and develop our Site and products
- Process and fulfill your orders and payments
- Communicate with you about your account, orders, payments, and inquiries
- Provide customer service and support
- Send marketing and promotional communications, if you opt-in
- Personalize your experience on our Site
- Conduct analytics and perform statistical research
- Prevent fraud, spam, abuse, security threats, and enforce our policies
- Comply with our legal obligations and fulfill contractual obligations
- For any other purpose disclosed to you at the time we collect information
- With your consent or as otherwise disclosed at the time of data collection
We may combine categories of personal information we collect for the purposes described above.
How Do We Share Your Information?
We do not sell or rent your personal information to third parties.
We may share your information with the following categories of recipients:
- Service providers: We share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, order fulfillment, website hosting, analytics providers, customer service providers, and marketing service providers. These third parties are only provided with the information needed to perform their services and are required to protect your data.
- Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, dissolution, sale of assets, or similar transaction, we may transfer or disclose your information to a third party as part of that transaction.
- Legal requirements: We may disclose information about you if required to do so by law, regulation, subpoena or court order; to enforce our policies or contracts; to protect the rights and safety of others; or as we deem necessary to protect our own legal rights.
- With your consent: We may share information for any other purpose disclosed to you at the time we collect the information or pursuant to your consent or direction to do so.
Your Data Rights and Choices
To the extent required by applicable law, you may have the following rights regarding the personal information we collect about you:
- Obtain confirmation that we hold your personal information
- Request access to, correction, or deletion of your personal information
- Receive your personal information in a portable format
- Object to our processing of your personal information
- Restrict our use of your personal information
- Withdraw consent for our processing of your personal information
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the contact information provided below.
You also have choices about the collection and use of your data. You may be able to opt-out of receiving promotional communications from us by using the unsubscribe link within each email. You may also opt-out of some browser-based tracking by adjusting your browser settings. However, please be aware that if you opt out of certain types of tracking, you may not be able to use all the features and functionality of the Site.
Data Retention
We retain your personal information for the length of time required to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted or required by law.
We may continue to retain your information after you close your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, enforce our policies, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Data Security
We use reasonable security measures to help protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please understand that no transmission of information over the internet is ever completely secure. We cannot guarantee the complete security of any information you provide to us.
Privacy of Children
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13 without parental consent. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information. Please contact us if you believe we have unintentionally collected information about a child under 13.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you by updating the date of this Privacy Policy and posting the updated version on the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
How to Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at:
Privacy Officer
Hynade® Plasma Cutter, Welder
123 Main St, Nashville, TN 37217
[email protected]
Effective Date: This Privacy Policy was last updated on January 1, 2023.
